Privacy Policy
Last updated: January 2025
1. Introduction
ToolX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tools.
2. Information We Collect
Files You Upload
When you upload files for conversion, we process them on our secure servers. These files are automatically deleted after processing and are never stored permanently.
Usage Data
We may collect non-personally identifiable usage information such as:
- Pages visited
- Tools used
- Time spent on site
- Browser type and version
- Device type
- IP address (anonymized)
Cookies
We use cookies to enhance your experience. These are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings.
3. How We Use Your Information
We use collected information to:
- Process your file conversions
- Improve our services
- Analyze usage patterns
- Show relevant advertising (Google AdSense)
- Prevent fraud and abuse
- Comply with legal obligations
4. Third-Party Services
Google Ads & Analytics
We use Google Ads and Google Analytics to show you relevant advertising and analyze site traffic. Google may collect data as described in their Privacy Policy.
5. Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for all uploads
- Secure servers protected by firewalls
- Automatic file deletion after processing
- Regular security audits
6. File Deletion
All uploaded files are automatically deleted from our servers within hours of processing. We do not maintain backups or archives of your files. You are responsible for keeping your own copies of important documents.
7. Your Rights
Depending on your location, you may have the right to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
8. GDPR Compliance
If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your data lawfully and respect your rights. For GDPR inquiries, contact support@toolx.com.
9. Children's Privacy
ToolX is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date. Your continued use of ToolX constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@toolx.com
We respond to all inquiries within 24-48 hours.
12. Additional Information
For more information about our practices, please see our Terms of Service.